Your HVAC business could be exposed to legal woes that could cost thousands of dollars. Title III of the Americans with Disabilities Act (ADA) is being interpreted to include websites as “places of public accommodation”. This includes your business's website presence. It may not be your intent but if your website has inaccessible aspects to it you could be exposing your company to fines and/or lawsuits. People with disabilities can think this is discriminatory against themselves and other individuals with disabilities and based on that view point your company’s website may be in violation of Title III of the Americans With Disabilities ACT.
The truth is in and HVACs of all capacities, even those that have less than 15 employees are experiencing legal issues in record time. For HVACs specifically, your site will have to be ADA compliant and operational. Website accessibility states that your websites content are usable with remediation to those with disabilities. This means your website is easy to use and can also provide more business opportunities for your business.
As we look ahead and beyond it will be important to have a written statement in place to make your website ADA Act compliant. No HVACs wants to be handed that dreaded legal document in the mail. Especially, since there are many solutions available for your group’s website. ADA website compliance lawsuits are currently being issued against many companies to include HVAC businesses. The solution is to have a reputable company work with you to mitigate that legal exposure.
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